The PineMelon Journey

When you hear the term "grocery delivery," do you think of price markups, subscriptions, and gig workers messing with your food? If all you've experienced is, say, Instacart, then you may be dismissive of breaking from the traditional grocery store experience. But, the food journey at PineMelon is very different from that of a Kroger to Instacart. We're here to prove that, done right, grocery delivery can be a great way to add more time back into your schedule, lower stress, and add the freshest local food into your fridge.

From Partner To PineMelon

With over 200 local partners at an average distance of less than 50 miles from PineMelon, our local food is often dropped off directly by our partners. Freshly harvested produce, meats, and artisan goods arriving by cooler in the back of a car, pickup, or van. It's one of the most beautiful differences from the conventional food system that consists of cargo ships, trains, distribution centers, and trucks.

The Receiving Team

The first team our partners see when they drop off their food. This hardworking crew ensures the fresh food arriving at PineMelon is ready for delivery as soon as possible. Peak nutrient levels start here!

The Produce Team

This amazing crew ensures that every piece of produce we deliver is the absolute best quality. From quality assurance and weighing to culling and crisping, our produce team is the reason we can offer our money-back guarantee. Building your trust one veggie at a time!

The Picking Team

The team that shops, bags, and readies your order for delivery. Unlike InstaCart, this team is 100% employed by PineMelon. They take great care in making sure all of your orders are accurate, carefully bagged, and placed in chilled and frozen totes. They always make sure your groceries arrive at your door in the best condition possible.

The Delivery Team

Our delivery team is 100% employed by PineMelon. They are compensated fairly, don’t rely on tips, and are dedicated to making sure your groceries make it safely through all the bumps, dips, twists, and turns of Denver and Boulder traffic. Unlike other services, you will never have to worry about a stranger touching your groceries, smoking in their car, or having to rely on a tip to make ends meet.

The Customer Service Team

Our customer service team is 100% based in our Denver office. They’re available to help if at ANY point you aren’t satisfied with your order or have a need. We promise we will never make you talk to a bot or overseas service. While we strive for perfection, we know mistakes happen, and that’s why we promise our customer service team will make it right with a quick and friendly response.

You, The Customer

A local food system isn't possible without you. Every time you choose local you help a farmer, rancher, and artisan food producer grow their business. Each local purchase supports our climate. Every order makes it known that a local platform can succeed and grow into new communities. You are the hero. Thank you.