Welcome to PineMelon

Welcome to PineMelon

The Colorado Farmers Market Delivered

Hey Neighbor,

If you're new to PineMelon and wondering how it all works, you're in the right place. Here is your guide to all things PineMelon and why you're going to love your first delivery of fresh, local groceries.

What is PineMelon?

PineMelon is a unique local grocery delivery service that works directly with 200+ Colorado farmers and Makers, offering super fresh produce, eggs, dairy, and meat from local farms, plus all kinds of small-batch foods you won’t find at your typical grocery store. Think local salsas, chips, hummus, desserts, coffee, made-from-scratch frozen dinners, and more, all made right here in Colorado.

What makes us different?

We envision a world where everyone has easy access to local food. We believe you should be able to enjoy local food that is not only more nutritious and environmentally sustainable, but also supports the local economy. Unfortunately, most small farms, ranches, and food businesses struggle to stay open because, outside of farmers markets and CSAs, there isn't an easy way to get their food to the community. It's very expensive for a small business to meet the requirements of a large grocery chain, and with those investments not even guaranteeing shelf space, many simply can't do it.

The PineMelon Difference:
-Denver founded and based
-Unique local products not available at typical grocery stores
-Local produce from within 50 miles of Denver and harvest in the last 24 hours
-In-house sustainable agriculture expert vets all local farmers
-Real human customer service provided by Denverites
-No gig drivers
-Local farmers earn more than they do at big chain stores
-No subscription!

That's where we come in. PineMelon is your direct link to small Colorado farmers, ranchers, and food makers—delivered conveniently to your door.

How to shop and discover products

Did you know nearly 60% of our catalog comes from Colorado? If you don't know where to start, here are the best ways to discover products for your cart.

  • Browse the collections on the homepage
    You'll find items categorized by theme, such as local bakeries, peak-season local produce, ready-made meals, and more.
  • Shop produce by seasonality
    Check out our Guide to Seasonal Produce >>
  • Browse by category
    If you need a specific product, use the menu to sort by categories like produce, dairy, meats, and everything in between. We're working to improve the search functionality, but it can be unreliable.
  • Look for the "Local" and "Farmers Market" badges
    These indicate locally made items. When you discover items you love, click the heart on the product picture to add them to your favorites. You'll now have fast access to those items in the favorites tab located in your profile.
  • Try our recommendations
    Check out the Team Favorites Collection >>
  • Get inspiration from our unboxing videos and other posts on social media >>
Click on the image to watch an unboxing video!

Placing your order

At checkout, enter your address to find the delivery days that are available to you. After entering your information, your profile will be saved for easy future checkout.

With your information in our system, choose your desired available delivery day. If you have a referral or first time shopper code, make sure to enter the code before placing your order.

With your order placed, you have until 6am the morning of the delivery to make any modifications with our customer service team (just email us at hello@pinemelon.com or call us at (720) 664-9600). Orders are delivered between 11-5pm, with a more detailed delivery time given via text before your order goes out.

Receiving your delivery

Your PineMelon delivery driver will follow the instructions you left in your order notes. You don't need to worry about being at home when your order is delivered, our insulated boxes will keep everything in good shape (though we recommend you collect it as soon as you can, especially if the weather is hot).

Not happy with what you received? Email us at hello@pinemelon.com or call us at (720) 664-9600 and we'll make it right!

Storing and returning your packaging for sanitation and reuse

When your PineMelon order is delivered, all your fresh local groceries come in returnable insulated boxes. Here's how to return the packaging in four easy steps:

For more tips in tricks on how to store your packaging in limited space, watch this video.

Why do we deliver in boxes instead of bags?
Three reasons!
1) Insulated boxes preserve your food for longer, maintaining its quality and freshness
2) Boxes allow each of our vans to carry more orders at once, which reduces our impact on the environment – each van keeps FIFTY cars off our streets!
3) Reusable boxes save over 5,000 single-use bags every single week.

Making an impact by ordering once (or more) a month

We understand we can't fill everyone's grocery needs all the time, and we know it may cost a little more to eat local, but we hope that we can be a part of your monthly grocery mix. If you can choose to say "Yes" to local once a month, you'll keep a share of your hard-earned dollars right here in the community. That choice can make all the difference for both our small business and the Colorado food community.

Spread the joy of eating local & get $20 credit

Share your love of local food with a friend by using our referral program. When you give a friend your referral code and they use that code for their first PineMelon order, they'll receive $40 off and you'll get $20 in MelonMoney.

You can find your referral code in your profile. If you have any questions about referrals or your referral code, contact our customer service at help@pinemelon.com.

Thank you!

We hope every bite of local food brings a smile to your face.

With gratitude,
The PineMelon crew.